FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does delivery take?
We deliver your furniture within 48 hours from the time your order is confirmed. Some customized items may require additional time, and you’ll be notified before checkout.
How much does shipping cost?
Shipping fees depend on your location and the size of your order. The final shipping cost will appear at checkout before you place your order.
What is your return policy?
If your item arrives damaged or not as expected, you can request a return or exchange within 48 hours of delivery. Items must be unused and in their original packaging.
Orders
Below are some common questions about orders
How can I track my order?
Once your order is confirmed, you’ll receive a message with your tracking details. You can also contact our team anytime for updates.
Can I change or cancel my order after placing it?
Changes or cancellations can be made within a limited time after ordering. Just contact our support team, and we’ll do our best to help.
What payment methods do you accept?
We accept secure online payment methods through major cards and local options.
Products
Below are some common questions about our products
What materials do you use in your furniture?
We use high-quality, durable materials designed to last for years, combining strength, comfort, and elegant finishes that suit every home style.
Do you offer assistance in choosing furniture?
Yes. Our specialists help you choose pieces that match your space, lifestyle, and personal style, ensuring comfort, harmony, and the right aesthetic.
How do I care for and maintain my furniture?
Each product comes with care instructions. For extra help, our team can guide you on how to maintain the durability and elegance of your furniture over time.