Privacy Policy

Privacy policy

This Privacy Policy explains how mahogni.com (“Mahogni,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”). Your privacy is important to us, and we are committed to protecting it through transparent practices.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, how you interact with the Site, and information necessary to process your purchases. If you contact us for customer support, we may also collect additional details to assist you effectively. Throughout this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is a detailed overview of the information we collect and the reasons for doing so:

Device Information

Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.

Purpose of collection: To ensure the Site loads correctly for your device and to analyze Site usage, helping us improve performance and user experience.

Source of collection: Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.

Order Information

Examples of Personal Information collected:Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

Purpose of collection: To process and fulfill your order, including payment processing, shipping arrangements, providing invoices and confirmations, communicating about your order, screening for fraud or risk, and—when aligned with your preferences—offering updates or promotions related to our products or services.

Source of collection: Collected directly from you.

Disclosure for a business purpose: Shared with our e-commerce provider Shopify, our payment gateway, and shipping and logistics partners.

Customer Support Information

Examples of Personal Information collected: Name, contact details (email, phone number), and order-related information.

Purpose of collection: To provide personalized customer support and respond efficiently to your inquiries or concerns.

Source of collection: Collected directly from you when you contact us.

Disclosure for a business purpose: Shared, when necessary, with our customer service systems, payment processors, or shipping partners to resolve issues or provide assistance.

Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request its deletion.

Contact Us

For more information about our privacy practices, questions, or concerns, please contact us via email at:

info@mahogni.com